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WHAT IF I DECIDE TO CANCEL MY MEMBERSHIP?
When you cancel your membership at any point during your monthly or annual cycle, your Teddy remains active until the end of your billing period.
WHEN DOES MY MEMBERSHIP START?
Your membership starts the day you activate your Smart Teddy.
CAN I LOWER MY MONTHLY PAYMENT COST?
You may be able to lower your monthly payment in case you decide to change your membership plan. Please contact us in the app, and we will guide you through the process.
WHAT IS YOUR RETURN POLICY?
You have a 30-day money-back guarantee. If Smart Teddy doesn’t suit your family, please contact us, and we will process the refund and arrange a pick-up service.